Caught off guard? With Sherweb, you get an entire team of professionals to navigate tough scenarios in pre-sales, marketing, technical support, and account management.
Talk to our expertsWhatever your issue, we can provide you with the right solution. Let us handle key functions for you without all the headaches associated with hiring competent staff.
We can cover all your L1 and L2 tickets, be on standby in case you need to escalate more difficult cases and everything in between. Our 300+ agents based in North America have your back with an average response time of 40 seconds.
Our experienced team can help you with solution engineering, technical advice and solution best practices. They’ll even jump on calls with you to help close complex deals.
When you need to escalate a technical support issue, we’re always here to help. We’ll coordinate the intervention of various technical teams to ensure they work efficiently to solve any problems that arise.
*Unlock service based on partner benefit levelYou get access to an ever-expanding library of assets that provide expert guidance and enable the marketing of your services directly to customers. It’s like having an entire sale success team always at hand.
Achieving your objectives and supporting clients is that much more successful when you work with a
value-added cloud partner dedicated to your success.