Email Migration Time Reduced by 75% Per User!

SherWeb helps Calgary MSP streamline client migrations to Office 365

Manual data migration is a tough job. Just ask Scott Gallupe. The Calgary-based Managed Service Provider (MSP) can’t even count all the hours he used to spend migrating his clients’ data to Office 365.

For Gallupe, manual migration was a laborious process. First he had to transfer client wp-content on a POP3 or IMAP system by exporting them to a .PST file before the final push to a mailbox in Office 365. Although no data were lost, the process was extremely long and tedious.

It wasn’t until 403Tech, a Microsoft partner, migrated its own data to Office 365 that it began to see all the advantages of working with SherWeb under the Cloud Solution Provider (CSP) program.

Reduced Cutover Time by 75%

“Migrating first to Office 365 ourselves, we saw the value in being able to have Exchange-like features all without spinning up your own Exchange server and worrying about costly licensing. We’ve worked with cloud backup and cloud server vendors and saw how important it was to have the newest and latest hardware at our disposal.”

Gallupe said having SherWeb handle its client migrations helped 403Tech reduce cutover time by 75% per user. This means it now takes only 15 minutes per user compared with the hour it took to do a manual migration. Gallupe said this is one of the reasons 403Tech has been actively pushing Office 365 to all its clients.

“Moving to SherWeb was a real no-brainer. Data is all migrated beforehand to save on the sync once the MX (mail exchanger) records have been changed. This makes our lives easier and our clients are happier knowing when they open their inbox, all their mail is there safe and sound.”

Exchange Server Too Expensive

One customer, a commercial tent manufacturer, ended up saving a lot of money by switching to Office 365. The company had been hosting its email with GoDaddy for about ten years and had considered upgrading to an Exchange server. However, it was leery about paying the $10,000 server price tag, plus $4,000 for the software licences. Added to that was an extra $2,000 a year for server maintenance. What the company didn’t realize is that it could get Office 365 for free as part of its Managed Services contract with 403Tech. Gallupe said his company provides its clients with Office 365 mailboxes as part of its Managed Services offering.

“They were using GoDaddy email and couldn’t take advantage of our Office 365 option. I said, ‘We can kill 2 birds with one stone. Your email will now go to Office 365.’ After we switched them over, it was pure savings.”

SherWeb’s Billing Easier to Manage

Gallupe said SherWeb’s user-friendly client interface (Cumulus) and personalized service is a far cry from the kind of service he’s had as a Microsoft partner.

“Before, if I had 15 customers, I was getting 15 invoices at various times of the month. I had to spend my time hunting down and trying to figure out which invoice was which. It took hours. Now, if you’re managing multiple clients for Office 365, you get a single pane of glass to manage users, licenses and billing. You click on Cumulus and everything is easy to see.”

Speedy service from SherWeb’s migration team is also a plus.

“I think the migration team is fantastic. When we submit a request for a client about Office 365, we usually hear back from someone at SherWeb within 24 hours. I tell you, SherWeb is the partner to work with if you’re serious about growing your cloud business.”