Sherweb is a marketplace of leading cloud solutions and value-added services delivered by a team of passionate experts invested in the growth of our managed service provider (MSP) partners. Launched in 2012, our MSP partner program has helped more than 7000 organizations succeed. Maintaining a high level of customer service, improving relationships and actively searching for new ways to meet partner needs are top priorities for our organization.
Helping MSPs thrive
Sherweb works alongside MSPs to help them grow, enrich their offerings and maximize their value for clients by representing an extended part of their team. Our partner program is therefore structured around two central areas: our cloud marketplace and partner services.
Cloud marketplace
Our mission is to make it as easy as possible for MSPs to achieve their goals, and that starts with the right solutions. We vet and select the very best cloud products and services for building profitable offers, so that partners don’t have to. Sherweb partners are safe in the knowledge they’re adding value to their business by providing customers with the top business-critical solutions to support digital transformation and modern enterprise.
More specifically, our cloud marketplace encompasses the following areas:
Partner services
On top of outfitting MSPs with leading solutions their clients are looking for, Sherweb offers tailored partner services designed to support meaningful growth. Including NOC services, MDR services and helpdesk services, among others, these support mechanisms help MSPs fill personnel and service delivery gaps and take advantage of our extensive cloud expertise.
How Sherweb’s MSP partner program works
Sherweb is extremely proud of its partner-first approach. Our MSP partner program’s success is due in part to the flexibility it offers. For example, our different partnership levels enable program participants to brand their offerings individually or alongside Sherweb’s own brand.
Partner benefit levels
Sherweb’s partner program rewards and incentivizes MSPs based on performance. As partners grow their business, they can unlock incremental loyalty benefits based on their monthly recurring revenue (MRR). The more a partner’s business grows, the more lucrative their benefits. For partners that don’t have the required MRR to access these benefits, Sherweb provides access for an agreed upon period based on the partner’s growth potential and overall engagement with the program.
Intuitive platform
In keeping with making it as easy as possible for MSPs to run their business, we empower partners to simplify the way they work with our intuitive partner platform complete with:
- Integration services: APIs, PSA tools and additional integrations to facilitate billing processes and service automation.
- Self-service portal (SSP): Our self-service portal was designed to be part of your trusted MSP service offerings, providing clients with 24/7 capabilities all without your direct intervention.
- Continuous support for your business: We also provide MSPs with migration, deployment and other technical support to help their operations run as seamlessly as possible.
Additional value-added services
MSPs can’t grow their business without long-term planning, achievable targets and an awareness of what opportunities are available to them. With dedicated account management, targeted training and resources, and experts available to help execute initiatives, Sherweb partners are also given tools to develop and implement roadmaps, strategic plans and marketing campaigns.
Dedicated to improving the partner experience, Sherweb works constantly to expand and adapt its partner program to ensure MSP partners are engaged and satisfied. As such, we offer a variety of associated programs designed to support MSPs in select key business areas including but not limited to training, marketing and networking.
Account management
Sherweb assigns a dedicated account manager to assess MSPs’ business needs and help strategic objectives. They also provide advice about the best solutions and opportunities to ensure partners maximize benefits available to them.
Microsoft consultation services
Sherweb experts tell MSPs everything they need to know about navigating the Microsoft ecosystem and leveraging financial incentives, competencies and internal use rights.
Presales
Our subject matter experts and solution architects assist MSPs with technical advice and best practices. They even jump in on calls with partners’ own specialists to help close complex deals.
Work with a partner dedicated to your success
Want to learn more about how Sherweb can help your business grow? By providing access to a leading cloud marketplace, resources for planning and training and expertise to assist with management, implementation and deployment, Sherweb gives MSPs everything they need to achieve success in the channel.
