Great content delivered right to your mailbox

Thank you! Check your inbox for our monthly recap!

In today’s digital landscape, businesses understand the value of real-time collaboration, communication, and accessibility. This surging demand positions Google Workspace as a powerful offering for Managed Service Providers (MSPs) seeking to expand their portfolio and client base.

This blog delves into the world of Google Workspace add-ons, exploring various reseller scenarios and highlighting the potential of Google Gemini.

What are the advantages of Google Workspace?

There are several advantages to using Google Workspace over free consumer tools or other productivity suites. Here’s why it should be in your MSP toolkit:

  • Seamless adoption & management: Google Workspace boasts a familiar interface, minimizing onboarding hurdles for users and simplifying management for MSPs.
  • Scalability & profitability for your business: Catering to businesses of all sizes, Google Workspace scales effortlessly alongside your clients’ needs. Google Workspace also offers recurring revenue streams, boosting your bottom line.
  • Collaboration: Google Workspace keeps everything organized in the cloud, accessible from any device. Plus, features like AI-powered suggestions in Gmail and Docs along with real-time editing, document sharing and integrated communication tools to boost teamwork and streamline your workflow
  • Security: Cater to businesses of all sizes with secure, scalable solutions that adapt to evolving needs.
  • Cost-effectiveness: Compared to competitors, Google Workspace offers competitive pricing, allowing you to cater to a wider range of clients.
  • A suite for all needs: From Gmail and Calendar to Docs, Sheets and Slides, Google Workspace provides a comprehensive suite of productivity tools.

Ready to resell: Tailoring solutions for success

Let’s navigate different reseller scenarios to pinpoint the ideal approach for your MSP:

  • New to Google Workspace: This presents a golden opportunity! Workspace empowers businesses of all sizes with a comprehensive productivity suite, while its user-friendliness simplifies deployment and management for you.
  • Clients already use Workspace: Capitalize on their existing familiarity. Highlight the value-added services you offer, such as migration assistance, advanced security solutions, and enhanced support. Focus on converting these clients to purchase Workspace through you, securing recurring revenue.
  • Clients purchase directly from Google: Showcase the benefits of partnering with an MSP. You provide superior customer support, tailored to their specific needs. Take care of administrative tasks like user management and storage optimization, freeing up their time and resources.

How to help your clients navigate the AI revolution

The integration of AI into business processes is no longer a futuristic concept, it’s the present. By offering Google Workspace with Gemini, you position yourself as a valuable resource for clients navigating the AI revolution. Here’s how you can become an AI leader for your clients:

  • Stay informed: Continuously educate yourself about the latest advancements in AI and how Gemini integrates with Google Workspace.
  • Become a trusted advisor: Guide your clients through the process of implementing and utilizing AI tools within their organization.
  • Focus on the benefits: Help clients understand how AI can streamline workflows, improve decision-making, and empower their workforce.

The power of Google Gemini

Google Workspace works seamlessly with Gemini, a revolutionary AI tool designed to supercharge productivity. Beyond core productivity enhancements, Gemini empowers businesses to achieve significant results in sales, marketing and customer service:

  • Sales efficiency: Gemini automates repetitive tasks like lead qualification and data entry, freeing up sales reps to focus on closing deals.
  • Marketing ROI optimization: Analyze marketing campaign data within Gemini to gain actionable insights and optimize campaigns for better results.
  • Enhanced customer service: Use Gemini to generate personalized responses to customer inquiries, improving customer satisfaction and reducing support resolution times.

Google Gemini add-ons

Here’s a breakdown of Gemini’s functionalities and available add-ons:

  • Gemini Essentials (Free): Schedule meetings, summarize documents, and answer your questions with intelligence – all within Google Workspace.
  • Gemini Business: Unlock advanced features like smart document summarization, real-time meeting transcripts, and action item extraction, empowering teams to collaborate more effectively.
  • Gemini Enterprise: Tailored for large organizations, Gemini Enterprise offers custom integrations, enhanced security protocols, and dedicated support, ensuring a seamless AI experience across the entire company.
  • AI Meetings and Messaging: This add-on focuses on improving collaboration through AI features in Google Meet and Chat (future availability).
  • AI Security: This add-on equips administrators with AI-powered tools to automate data protection and strengthen their Workspace security posture.

Choosing the right fit: Gemini Business vs Gemini Enterprise

What is Gemini Business?

Gemini Business is a specific plan offered within the suite of Gemini for Google Workspace add-ons. Ideal for small and medium-sized businesses, it automates repetitive tasks, simplifies data analysis and streamlines workflows. Offering a good balance of features and affordability. Here’s a closer look at what Gemini Business offers:

  • Core generative AI features: Access to core functionalities of Gemini’s AI assistant, like writing assistance, data analysis and creative text formats.

  • Monthly usage limits: There are quotas on how much you can use the AI features each month. This keeps costs predictable for businesses with typical usage patterns.

  • Standalone chat experience: Besides integrating with Workspace apps, you can also directly chat with Gemini through a separate interface for specific tasks.

  • Enterprise-grade security: Google prioritizes data security and Gemini Business inherits this focus. Your information is protected with robust security measures.

Overall, Gemini Business is a solid option for businesses that want to leverage the power of AI in their workflows without exceeding a set budget. It provides a taste of the capabilities offered by Gemini, while keeping costs under control.

What is Gemini Enterprise?

Gemini Enterprise is the premium tier of Gemini for Google Workspace add-ons, tailored for larger organizations, designed for organizations that require heavy usage of generative AI functionalities and advanced features for managing online meetings and data security. Here’s a breakdown of what sets it apart from Gemini Business:

  • Generative AI access: Unlike Gemini Business with its monthly caps, Enterprise offers unrestricted use of Gemini’s AI features. Power users can leverage the full potential of the AI assistant for tasks like writing, analysis and creative content generation.

  • AI-powered meetings: This suite of features enhances collaboration in Google Meet. Imagine features like real-time caption translation in over 100 languages to ensure inclusive and efficient meetings.

  • Security protections: On top of the standard security measures in Gemini Business, Enterprise offers additional features for administrators to manage data privacy within the organization.

Here’s a quick side by side of Gemini Business vs Enterpirse:

Feature Gemini Business Gemini Enterprise
Target Audience Growing teams & businesses Large enterprises
Data Security Standard security features Advanced security & governance
Workflow Customization Limited Extensive
Support Standard support Priority support

The best way to understand these options is to think of Gemini Business as a starter kit with a good range of tools, while Gemini Enterprise is a full-fledged toolbox for organizations that heavily rely on AI and demand advanced meeting features and robust data security.

By incorporating Google Workspace and Gemini into your offerings, you empower your clients to thrive in today’s competitive landscape.

Ready to unlock the potential of Google Workspace and Gemini?

Partner with Sherweb today! We offer a comprehensive suite of cloud solutions and expert support to help your MSP business flourish.

Written by The Sherweb Team Collaborators @ Sherweb